FileTax.com Review
FileTax.com is an IRS Authorized e-File Provider offering both DIY tax filing software and full-service filing with a tax professional. Federal and state tax extensions are also supported, with the company stating fixed, transparent pricing and no hidden fees.
Last updated: June 2026
Best for: Filers who want a choice between self-filing or full CPA-prepared returns, with federal and state filing and extension support included
*Pricing as stated by FileTax.com at time of writing; plans and fees may change. See FileTax.com's pricing page for current rates.
Quick Verdict
Best for: Filers who want flexibility to either self-file with guided software or hand things off entirely to a tax professional, with federal and state returns and extensions covered either way.
- IRS Authorized e-File Provider and CERCA member
- Both DIY software and full CPA-prepared (Done-For-You) filing available
- State returns included on all listed plans, with no separate state software fee disclosed
- Fixed-price plans, with the company stating no hidden fees
- Done-For-You pricing increases with tax situation complexity (self-employment, rental, K-1 income, etc.)
- State filing for Done-For-You plans carries a separate listed fee
- Guarantee terms (refund and accuracy) carry specific conditions and exclusions
- Business returns above Standard tier require a scheduled pricing consultation
Key Details
*Pricing and guarantee terms as stated by FileTax.com at time of writing and subject to change. Confirm current pricing on FileTax.com directly.
Full Review
How FileTax.com Works
FileTax.com is an IRS Authorized e-File Provider, approved to participate in the IRS e-file program, and is also a member of CERCA (Council for Electronic Revenue Communication Advancement). It offers two main filing paths: a Do-It-Yourself (DIY) option using guided tax software, and a Done-For-You (DFY) option where a tax professional prepares and files the return on your behalf.
To file, users create an account and answer a series of guided questions, submitting supporting documents along the way. FileTax.com also offers a free custom tax prep planner intended to help identify which documents a given tax situation will require before starting.
DIY vs. Done-For-You: Which to Choose
- Are comfortable filing on your own with guidance
- Want the lowest-cost option
- Have a relatively straightforward return
- Have investment, self-employment, or business income
- Want a tax professional to handle the return directly
- Prefer added support for a more complex tax situation
Strengths
FileTax.com's pricing structure is fixed and disclosed upfront across both DIY and Done-For-You tiers, with the company stating there are no hidden fees. DIY plans include state return filing, on-demand support, and access to a tax extension, with the year-round subscription also bundling Ask an Expert support, tax education content, and an "IRS Shield" service where FileTax.com's team works directly with the IRS on a filer's behalf.
For more complex situations, the Done-For-You plans clearly tier pricing by what's included — for example, the Personal Standard plan covers W-2 income, Social Security income, and itemized deductions, while higher tiers add crypto and digital assets, self-employment income, rental income, and K-1 income. Both filing paths include a Maximum Refund Guarantee and a 100% Accuracy Guarantee, each with disclosed terms.
Weaknesses
Done-For-You pricing increases meaningfully with complexity — from $329.90 for the Personal Standard plan up to $689.90 for Self-Employed Plus, plus a separate state filing fee ranging $49.99–$99.99 depending on tier. Business returns above the Standard tier ($990.00, including state) require scheduling a consultation for pricing, so costs for more complex business filings aren't disclosed upfront.
Both guarantees carry specific conditions: the Maximum Refund Guarantee doesn't apply if the larger refund results from data you supplied, choices not to claim a deduction or credit, or positions contrary to tax law, and the Accuracy Guarantee reimbursement for IRS penalties/interest is capped at $10,000.
This review describes FileTax.com's stated services and pricing for informational purposes and isn't tax advice. Review the full Maximum Refund Guarantee and 100% Accuracy Guarantee disclosures directly on FileTax.com before relying on either, since both carry specific exclusions and limits.
Pricing for Done-For-You plans depends on your specific tax situation; confirm which plan matches your filing needs (W-2, self-employment, rental, crypto, K-1, etc.) before starting, and verify FileTax.com's current IRS e-file authorization directly through the IRS's own provider lookup if desired.
Who It's For & What You'll Need
FileTax.com supports a range of situations — from simple W-2 returns to self-employment, rental, crypto, and K-1 income — with different plans tiered to match.
State return filing is supported in all U.S. states, included on DIY plans and available for an additional fee on Done-For-You plans.
- Personal information (name, SSN, address)
- Bank account information for refunds or payments
- Income documents (W-2s, 1099s, etc.)
- Receipts or records for any deductions or credits you plan to claim
- First-time filers, students, and standard W-2 filers
- Life events such as marriage, divorce, home purchase/sale, or moving states
- Self-employment, rental, farm, and K-1 income (Done-For-You tiers)
- Federal and state tax extensions, personal or business
Ready to File Your Return?
Choose self-filing or work with a tax professional
Get StartedFrequently Asked Questions
Create an account, answer the guided questions, and submit the requested documents. FileTax.com also offers a free custom tax prep planner to help identify which documents your specific tax situation will require before you start.
Yes. FileTax.com states its software supports all U.S. states. Most of the information used for your federal return carries over to answer the bulk of your state return's questions, with additional state-specific questions handled as needed.
DIY one-time filing is listed at $89.95, or a year-round plan starting at $9.95/month with extra benefits like an extension and Ask an Expert access. Done-For-You plans with a tax professional range from $329.90 to $689.90 for personal returns (plus a separate state fee), and from $990.00 for business returns, depending on the complexity of your tax situation. Confirm current pricing on FileTax.com's pricing page.
You'll generally need your personal information, bank account details, income documents, and receipts for any deductions or credits. FileTax.com's free custom tax prep planner can help identify exactly which documents your specific tax situation requires.
Yes, FileTax.com states it is designated as an Authorized IRS e-file Provider and is a member of CERCA (Council for Electronic Revenue Communication Advancement). Authorization status can be independently verified through the IRS's own e-file provider lookup tool.
FileTax.com supports filing both federal and state tax extensions, for personal and business returns. An extension generally provides an additional six months to file, though FileTax.com notes this extends time to file — not time to pay any tax owed.
Final Verdict
FileTax.com positions itself around transparent, fixed pricing and flexibility — letting filers choose between self-service DIY software or full Done-For-You preparation by a tax professional. The tiered Done-For-You pricing structure, scaling with the complexity of someone's tax situation, is clearly disclosed upfront rather than hidden behind a quote process, with the notable exception of higher-tier business returns.
As an IRS Authorized e-File Provider and CERCA member, FileTax.com meets the basic credentialing expected of an online tax filing service. This review describes FileTax.com's stated services and pricing and is not tax advice — always review the specific plan details, guarantee terms, and current pricing directly on FileTax.com before filing.
Disclaimer: This review describes FileTax.com's stated services, features, and pricing for informational purposes only and is not tax, legal, or financial advice. FileTax.com is designated as an Authorized IRS e-file Provider, a business or organization authorized by the IRS to participate in the IRS e-file program; this status can be independently verified through the IRS's e-file provider lookup tool.
Pricing listed (DIY: $89.95 one-time or from $9.95/month; Done-For-You Personal: $329.90–$689.90 plus state fees of $49.99–$99.99; Done-For-You Business: from $990.00, with higher tiers priced by consultation) is as stated by FileTax.com at the time of writing and is subject to change. The Maximum Refund Guarantee and 100% Accuracy Guarantee (capped at $10,000 in penalty/interest reimbursement) are subject to specific terms and exclusions detailed on FileTax.com.
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